Privacy Policy

Effective Date: January 1, 2025

1. Introduction

EVERGROW MANAGEMENT PTE. LTD. (UEN: 202524252D) ("we," "us," or "our") operates Pro.Makeup (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, such as:

  • Name and contact information (email address, phone number)
  • Professional information (certifications, qualifications, work history)
  • Profile information (bio, photos, portfolio)
  • Location information (city, country)
  • Account credentials

2.2 Documents and Certificates

For verification purposes, makeup artists may upload:

  • Professional certificates and diplomas
  • License documents
  • Training completion certificates

2.3 Automatically Collected Information

When you access our Service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To verify professional credentials and qualifications
  • To create and manage user accounts
  • To enable communication between clients and makeup artists
  • To improve, personalize, and expand our Service
  • To send administrative information and updates
  • To respond to customer service requests
  • To ensure platform safety and prevent fraud
  • To comply with legal obligations

4. Information Sharing and Disclosure

4.1 Public Profile Information

Certain information on makeup artist profiles is publicly visible, including:

  • Professional name
  • Profile photos and portfolio
  • Verified certifications (institution and course names)
  • Location (city and country)
  • Professional bio and services offered

4.2 Third-Party Service Providers

We may share your information with third-party service providers for:

  • Document verification services
  • Cloud storage and hosting
  • Analytics and performance monitoring
  • Payment processing (if applicable)

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Your Data Protection Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request portability of your data
  • Withdraw consent at any time

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure that such transfers comply with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

13. Data Protection Officer

For any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

EVERGROW MANAGEMENT PTE. LTD.

Attn: Data Protection Officer

51 LORONG 21 GEYLANG, #04-03, SPACE 21

SINGAPORE 388466

Email: [email protected]

Phone: +65 (3) 1065000

14. Complaints

If you have any complaints about how we handle your personal data, you may lodge a complaint with the Personal Data Protection Commission of Singapore:

Personal Data Protection Commission

10 Pasir Panjang Road

#03-01 Mapletree Business City

Singapore 117438

Website: www.pdpc.gov.sg