PRO Makeup
Douglas is a prominent European omnichannel premium beauty retailer, with its roots tracing back to a soap factory established in Hamburg in 1821, and the inaugural "Parfümerie Douglas" opening its doors in 1910. The company has since evolved into a market leader, offering an extensive selection of perfumes, cosmetics, and skincare products from a multitude of renowned brands. Douglas stores, including the Kempten location, are known for providing a sophisticated shopping environment, complemented by professional beauty consultations and engaging beauty events. While customer feedback presents a mixed view on aspects like product authenticity and customer service, many commend the knowledgeable staff and the broad product assortment available. Douglas is dedicated to enhancing the beauty experience for its customers, both through its physical stores and its comprehensive online platforms.